INSTALLATION PROCESS

ASC Windows 2000 Installation Process
Prerequisites for installation:
CD and floppies:
To install Windows 2000, the installation CD is needed. The instructions below list how to boot directly from the CD. However, if desired or necessary, the four floppies can be created by opening :\bootdisk\makeboot from the install CD and following the on screen instructions.
Cards and Drivers
During the installation process, a number of machine dependant drivers will be needed. Given the relative newness of Windows 2000, native drivers for most hardware exists. Other hardware drivers or updates to native drivers are available through Windows Update. Before beginning, though, make sure to know what kind of cards and drivers are necessary for the computer's
Ethernet Card
Video Card
Sound Card
Hard Drive Controller Card
For most new computers, these drivers will be included on CD or floppy. For reconditioned machines, finding the type of card may involve calling Micron or opening up the machine and searching for the drivers on the internet.
Computer name
The install will request a name for the computer. The current ASC convention is to name computers AAS####, with the numbers running sequentially. Before installing, call Hannah or Blaine at the ASC help desk 660-3186 to get the next name on the list.
Nonstandard Issues
Most of the instructions for installations involve accepting the defaults. An attempt will be made to point out these non-standard or ASC specific instructions by displaying them in red.
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1.BIOS Settings

Plug and Play needs to be enabled in the BIOS for Windows 2000 to function correctly.
For most machines, Plug and Play will be enabled by default. However, machines being upgraded from Windows NT should have had Plug and Play disabled. All machines should be checked, but these machines in particular.
To do this, turn on the computer and enter Setup by pressing some key, usually Delete or F2. Some very old machines will not display a key to press to enter Setup. In these cases, boot to DOS and try CTRL-ALT-S or ALT-S.
Once in, from the CMOS Setup, find the toggle for Plug and Play OS. Most machines can enable Plug and Play or not. In this case, set it to Yes. On the newer Microns or laptops, this toggle will display a list of operating systems. Choose the one corresponding to Windows 2000.
The install will proceed from CD, so the boot order needs to include CDROM.
The boot order also can be found in the BIOS settings, usually the BIOS Features Setup.
Ideally, the order should be A, CDROM, C. In practice, as long as the floppy and CD come before the hard drive, this will be sufficient for installation.
Note: The newest Microns have an option for choosing the boot device by pressing Esc at the Micron splash screen. Otherwise, if a bootable CD is in the drive, and boot from CD comes before the hard drive in the order, the message "Press any key to boot from CD" will appear for a few seconds.
After setting Plug and Play and boot order, save the changes to the BIOS.

2.Booting from CD

After saving changes to BIOS, insert the Windows 2000 Professional Installation CD and boot the computer from the CD.
After a few seconds of inspecting hardware, a blue, text-based "Windows 2000 Setup" screen will appear.
At the bottom, the message Press F6 if you need to install a third party SCSI or RAID driver... will appear. Press F6 if necessary, and install the drivers.
Note: This F6 step is necessary to install the Ultra driver.
If the computer contains no SCSI devices, the message will disappear after a few seconds and setup will begin loading files.
After finishing loading, a "Welcome to Setup" screen will appear, listing three installation options. Hit Enter to begin setting up Windows 2000.
The "Licensing Agreement" will appear. Click F8 to accept.
Note: Unlike Windows NT, it is not necessary to scroll to the bottom before accepting the agreement.

3.Disk Partitions

After accepting the licensing agreement, a list of partitions will appear.
Delete the existing partitions one at a time by highlighting the partition and pressing D, Enter then L. Repeat until all partitions have been deleted and only unpartitioned space remains.
Note: NTFS for Windows 2000 is different from NTFS for Windows NT. So even existing NTFS partitions need to be deleted and recreated.
Press Enter to choose the unpartitioned space for Windows 2000 installation. With this option, the partition will be made as large as possible in the unpartitioned space.
Note: Unlike Windows NT, there is not a 2GB limit on the boot partition in Windows 2000.
A "Formatting the partition..." screen will appear. Unlike Windows NT, the NTFS file system will be the default. Press Enter to begin formatting the partition with NTFS.
Note: *** We use NTFS instead of the FAT for security reasons. ***
After formatting, a "Setup is copying files..." screen appears as installation files are written to the hard drive.
Once finished copying, the installer will begin a 15 second countdown to automatic reboot.

4.Workstation Setup Part 2

After restarting, allow the machine to boot to the hard drive. This may require removing the CD.
After rebooting, a "Windows 2000 Professional Setup" window will appear. Click Next, or wait a few seconds for the Setup Wizard to begin on its own
After begining the wizard, an "Installing Devices" window will appear. Using its native drivers, the installer will begin installing the devices it finds.
Once the devices install, a "Regional Settings" window appears. Click Next to select the default US English locale and keyboard.
A "Personalize Your Software" window appears. Under "Name:" enter A&S Computing and under "Organization:" enter Duke University. Click Next.
A "Your Product Key" window will appear. Under "Product Key:" enter the 25 character key on the Installer jewel case. Then click Next.
A "Computer Name and Administrator Password" window appears.
Microsoft will attempt to provide a name. Instead, next to "Computer Name:" enter the name AAS#### you were given before beginning the 2000 installation.
Next to "Administrative password:" type the standard administrative password and again next to "Confirm password."
Click Next to continue.
A "Date and Time Settings" window will appear.
Next to "Date & Time," the date and time can be set if incorrect.
Next to "Time Zone," select (GMT - 5:00) Eastern Time (US&Canada) from the drop down menu.
Click Next to continue.

5.Networking Setup

A "Network Settings" window will appear while the installer installs the Windows 2000 native network card drivers.
After the drivers install, a "Choose settings" window will appear. Select Custom settings and click Next.
A "Network Components" window will appear. Highlight Internet Protocol (TCP/IP) and click Properties.
An "Internet Protocol (TCP/IP) Properties" window will appear.
Click Use the following IP address:. The options below will blacken in.
Next to "IP Address:" enter a temporary test IP. The computer's eventual permanent IP will be entered upon delivery to the user. Test IP's differ from subnet to subnet. For a list of test IP's in a given subnet call ASC at 660-3186.
Next to "Subnet Mask:" enter 255.255.255.0.
Next to "Default Gateway:" enter 152.3.XX.250 where XX is the subnet of the test IP. Again this will probably change upon delivery.
Click Advanced to enter other networking information.
An "Advanced TCP/IP Settings" window appears.
Click the DNS tab.
Under "DNS Service Addresses" click Add.
A "TCP/IP DNS Server" window appears. Enter 152.3.250.1 and click Add
Repeat and add 152.3.250.2 and 128.109.131.40.
Next to "DNS suffix for this connection:" enter aas.duke.edu.
Uncheck Register this connection's addresses in DNS.
Click the WINS tab.
Under "WINS Addresses" click Add.
A "TCP/IP WINS Server" window appears. Enter 152.3.10.232 and click Add
Repeat and add 152.3.28.232.
Uncheck Enable LMHOSTS Lookup.
Nothing needs changing under the "Options" tab. Click OK to close the Advanced TCP/IP Properties window.
The "Internet Protocols (TCP/IP) Properties" window will reappear. Click OK to finish TCP/IP properties.
The "Network Components" window will reappear.
Optional install: The IPX/SPX protocol can be installed at this time. IPX is only necessary for Novell, and the Novell Client installer will install it automatically, if it is not present. Whenever IPX is installed, however, the frame type needs to be changed to Ethernet II.
Click Next to finish installing and configuring Network Components.

6.Machine Domain Account

A "Workgroup or Computer Domain" window will appear. Eventually, ASC would like all NT and W2K machines to belong to the AASNT domain. This leaves a couple of options at this juncture:
If you have the capability to create domain accounts, and the machine is a one-time set up, create a computer account in the domain.
Click Yes, make this computer a member of the following domain:.
Below Workgroup or computer domain enter AASNT.
Click Next.
A "Join Computer to AASNT Domain" window will appear. Enter your NT domain user name and password and click OK.
If you do not have the capability to create domain accounts, or if multiple machines will be imaged from this one machine, leave the machine in a workgroup.
Click No, this computer is ... on a network without a domain.
Below Workgroup or computer domain enter AASNT.
Click Next.

7.Final Tasks

An "Installing Components" window will appear.
After the last networking components install, a "Performing Final Tasks" window will appear.
A checklist will mark the final tasks before installation of Windows 2000 completes.
A "Completing the Windows 2000 Setup Wizard" window appears. Remove any floppies and CDs and click Finish.

8.Network Identification Wizard

After reboot, a "Network Identification Wizard" window will appear.
Click Next to continue with the Wizard.
Different options will appear, depending on the machine's AASNT domain status.
Domain: A "User Account" window will appear.
Click Do not add a user at this time.
Click Next.
Workgroup: A "Users of this computer" window will appear.
Check Users must enter a user name and password....
Click Next.
A "Completeing the Network Identification Wizard" window will appear. Click Finish

9.Logging In

A "Welcome to Windows" window will appear. Click ctrl-alt-delete to bring up the login screen.
The login screen will default to Administrator as the user. Unlike Windows NT, even if the machine is a member of the AASNT domain, the default login will be to AAS#### (this computer). To change this, if desired, click Options.
Log into the machine as Administrator using the password selected during setup.
A "Getting Started with Windows 2000" window will appear. Uncheck Show this screen at startup and click Exit to begin using Windows 2000

10.Changing Virtual Memory

Under the "Start" menu, go to Settings and click Control Panel. Under the "Control Panel" window, open System.
A "System Properties" window will appear. Click the Advanced tab, then click Performance Options.
A "Performance Options" window will appear. Click Change.
A "Virtual Memory" window will appear. The C: drive will probably be the only disk. If not, under "Drive" select the C: drive.
Under "Paging file size for selected drive" change Initial Size to match Maximum Size. Then click Set.
Click OK to close the "Virtual Memory" window, OK to close the "Performance Options" window, then OK to close the "System Properties" window. Unlike NT, a reboot should not be necessary.

11.Internet Explorer 5.5

Windows 2000 installs with Internet Explorer (IE) 5.0. For security reasons, IE needs to be upgraded to 5.5 SP1. Fortunately, IE contains a Windows Update tool to make this easy, so open Internet Explorer
Running IE for the first time causes the Internet Connection Wizard to begin.
A "Welcome to the Internet Connection Wizard" window will appear. Check I want to set up my Internet connection manually... and click Next.
A "Setting up your Internet connection" window will appear. Check I connect through a local area network (LAN) and click Next.
A "Local area network Internet configuration" window will appear. Check Automatic discovery... and click Next.
A "Set Up Your Internet Mail Account" window will appear. Check No and click Next.
A "Completing the Internet Connection Wizard" window will appear. Click Finish to start IE. The "Connect to the Internet" shortcut should disappear from the desktop.
Once IE starts, under Tools, click Windows Update.
A "Security Warning" window appears like below: (the date may change as Windows Update writes new packages.)
Let your own paranoia guide you about "Always trust content from Microsoft." Click Yes to continue.
After checking for available updates, a list of updates will appear. By default the "Critical Updates Package" will be checked. Scroll down and click Internet Explorer 5.5 Service Pack 1 and Internet Tools.
The following message will appear
Click OK.
This will check "Internet Explorer 5.5" and uncheck and gray out every other option. Click Download to select IE5.5.
A "Download Checklist" frame will appear in the browser window. Scroll down and click Start Download.
A "License Agreement" window will appear. Click Yes to accept the agreement and begin the download of the installer.
A "Welcome to Setup for Internet Explorer..." window will appear. Check I accept the agreement and click Next.
After initializing, a "Windows 2000 Install" window will appear. Click Next to begin installing the only option available. The program will begin downloading and installing.
A reboot prompt will appear. Click Yes to reboot and complete the installation

12.Windows 2000 Service Pack 1 (SP1)

Once Internet Explorer 5.5 (IE 5.5) is installed, restart IE 5.5 and click Windows Update under the Tools menu again.
The "Windows Update" home page will appear. In the left hand frame, under Windows Update Homepage click Product Updates.
After checking for available updates, a list of updates will appear. By default the "Critical Updates Package" will be checked. Scroll down and click Windows 2000 Service Pack 1.
The following message will appear:
Click OK.
This will check "Windows 2000 Service Pack 1" and uncheck and gray out every other option. Click Download to select SP1.
A "Download Checklist" frame will appear in the browser window. Scroll down and click Start Download.
A "License Agreement" window will appear. Click Yes to accept the agreement and begin the download of the installer.
A "Windows 2000 Service Pack Setup" window will appear. Click Accept the Licensing Agreement.
The "Install" button will blacken in. Click Install to start.
An "Installation complete" window will appear when files have finsihed copying. Click Exit.
A reboot prompt will appear. Click Yes to reboot and complete the installation.

13.Critical Updates

Once Service Pack 1 (SP1) for Windows 2000 is installed, again go to Product Updates, under Tools, Windows Update in IE5.5.
By default, the Critical Updates Package will be checked. Scroll down and also select Windows 2000 Compatibility Issues and High Encryption Pack for Windows 2000.
The bottom of the list will include any updated drivers for the hardware detected on the machine. Click these updated drivers, if they exist.
Click Download to select all the checked packages for download.
A "Download Checklist" frame will appear in the browser window. Scroll down and click Start Download.
A "License Agreement" window will appear. Click Yes to accept the agreement and begin the download of the installer.
After the files download, a reboot prompt will appear. Click Yes to reboot and complete the installation.
Note: Windows Update is the main way to update and install patches for Windows 2000 and other Microsoft products. Critical updates and other security measures come out from time to time, thus Windows Update will need to be run periodically to ensure the securest possible machine.

14.Other Hardware Drivers

Once Windows 2000 and Internet Explorer have been patched, install other hardware controllers. These include software like WinDVD player, Iomega Tools for Jaz and Zip drives, and EZ CD Creator for Rewritable CD players.
Next, install any audio, video, or controller card drivers for Windows 2000 that came with the machine that may be newer than the native drivers and not included in Window Update.

15.Install Applications

Standard applications as well as user specified applications need to be installed.
Note: Shortcuts on the desktop need to be accessable to everyone. Some installation programs create a desktop shortcut, but place it in the Administrator desktop folder. If the shortcut is not in the All Users desktop folder, it probably does not have the proper permissions for all users to see and execute it. To ensure everyone can see and use the shortcut, or any time a shortcuts is created, right click on the executable program. From the menu that appears, click Create Shortcut. Then copy the Shortcut to ... to the directory C:\Documents and Settings\Profiles\All Users\Desktop and rename it, if desired.
These standard applications need installing and configuring:
Novell 4.8, WinZip 8.0, McAfee 4.5 w/SP, NS4.76+Real Player, Teraterm, WS_FTP, Acrobat Reader 4.05, stunnel, VNC.
Note: Many of these involve changing permissions or other attention to function correctly with Windows 2000. Check the individual application installation instructions (coming soon!) for W2K peculiarities.
These optional applications may need to be installed, depending on the user needs:
MS Office, Word Perfect, Meeting Maker, Filemaker, Dreamweaver, PageMaker, PhotoShop, mail clients.

16.Post Installation Tips and Tricks

After installation, these post-installation processes need to run:
Manipulating domain users and groups.
Setting up security and auditing policies.
Optional Windows 2000 installs, including TCP/IP printing alternative.
Registry hacks, backing up registry, ERD.